Privacy
Policy

Overview

Intricate Concrete (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information. By using our website, you agree to the practices described in this policy.

Data We Collect

We collect the following types of information:

• •Information you provide: When you submit a quote request or contact form, we collect your name, email address, phone number, and any project details you share.
• •Automatically collected data: When you visit our website, we may automatically collect your IP address, browser type, device information, and pages visited. This data is collected through cookies and similar technologies, but only after you have granted consent.
• •Communications: If you email or call us, we retain the content of your communications to provide effective service.

Cookie Usage

We use cookies and similar technologies, categorized as follows:

No non-essential cookies or third-party scripts are loaded until you grant explicit consent through our cookie consent banner. You can change your preferences at any time using the “Cookie Preferences” link in the footer.

Third-Party Vendors

We use the following third-party services that may collect data when consent is granted:

• •Facebook / Meta: We embed a Facebook Page plugin that displays our Facebook feed. This content is loaded from Facebook’s servers and may set cookies or track your interaction. Loaded only after marketing consent.
• •YouTube / Google: We display YouTube video thumbnails that load from Google’s servers. Clicking a video takes you to YouTube, which has its own privacy policy. Thumbnails load only after marketing consent.
• •Google Fonts: We load web fonts from Google’s servers for typography. This is a functional resource.

We do not control the data collection practices of these third-party services. We encourage you to review their privacy policies.

Analytics Tracking

If we implement analytics tools in the future (such as Google Analytics or Google Tag Manager), they will be loaded through our consent management system and will only execute after you grant analytics consent. No analytics scripts run on the initial page load before consent is given.

Your Opt-Out Rights

You have the right to control what cookies and tracking technologies are used when you visit our website:

• •You can accept or reject all non-essential cookies through our consent banner.
• •You can customize your preferences by category at any time using the “Cookie Preferences” link in the website footer.
• •You can clear your consent choices by clearing your browser’s local storage for our website.
• •You can disable cookies entirely through your browser settings, though this may affect website functionality.

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• •Right to Know: You can request the categories and specific pieces of personal information we have collected about you.
• •Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
• •Right to Opt-Out: You can opt out of the sale or sharing of your personal information. We do not sell your personal information.
• •Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us using the information below.

European Union Privacy Rights (GDPR)

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR):

• •Right to access, rectify, or erase your personal data.
• •Right to restrict or object to the processing of your data.
• •Right to data portability.
• •Right to withdraw consent at any time.

Our consent management system ensures that no non-essential cookies or scripts are loaded until you provide explicit, informed consent. You can withdraw consent at any time by using the “Cookie Preferences” link in the footer.

Data Retention

We retain personal information you provide (such as quote request details) for as long as necessary to provide our services and respond to your inquiries. Cookie consent preferences are stored locally in your browser and persist until you clear them or change your preferences.

Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need assistance with accessibility, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date below indicates when the policy was most recently revised.